Beth O’Day Underwriter, DE/SAR to Angela Markey & the Lending Technology Team: This week I was so pleasantly surprised to find certain tasks that would hang me up for minutes (2-3 minutes) several times a day, became instantaneous! The first day I thought it was fluke, but on day 2 I did a dance in …
Category: Praise Reports
Praise Report: Michelle Turley Stout to Abby Tocorzic
Abby Tocorzic is on my team and has the honor of speaking this year as a military spouse at the Indo Pacific Sea Power Conference. It is such an honor to be asked to speak on the behalf of the US military Spouses. Below is a link to the event: https://www.navy.gov.au/sea-power-centre/indo-pacific-sea-power-conference-2022
Praise Report: Borrower to Mike Perkins
I’m wanting to share with you my experience in lending with Benchmark. Over a year ago I found a Facebook ad, clicked it, filled out my personal information and after doing so I was connected with Mike Perkins. Mike has truly changed my life forever, he began this process with me when my credit score …
Praise Report: Kelsey McHargue to Training Team
I just wanted to relay my gratitude to you and your entire Helpdesk team. Everyone at the Helpdesk is super helpful, patient, and they are all so appreciated. In particular, Angela was extremely helpful to me this week – I had been trying to get a file approved every way I could think of, called …
Praise Report: Sarai Torres to Operations Teams
I would like to provide a HUGE shoutout to a few of our operations team from different departments. This really speaks on the Benchmark Magic! I had a loan refinance that needed to close due to a divorce and complications. We needed all hands-on deck to get this closing done for this homebuyer because we …
Praise Report: Grant Bouley to BM IT Team
I know you probably already know how cool your IT team is, but I need to tell you how appreciative I am of Brian Clark and Chuck Taylor, and probably many more that have helped them in the background that I don’t know about. Joe and I moved into the new bank in January which …
Shawn Foster Praises Kelly Gibson and Taylor White
Shawn Foster, Benchmark’s Quality Control Manager, is praising Kelly Gibson, Underwriting Support Team Lead, and Taylor White, Underwriting Support Specialist, because “they protect Benchmark day in and day out.” More recently, Kelly and Taylor were working to verify a pre-closing employment status for a borrower. While investigating employment status, a challenge arose due to lack …
Victor Strickland and Scott Tran Praise Report
Brandi Chambers, Benchmark Controller in Accounting is praising Scott Tran, Systems Analyst in IT and Victor Strickland, Servicing Operations Manager in Loan Servicing. “Scott and Victor make things happen,” said Chambers. “They’re integral in the roll out of Loan Vision this Fall. They are both very busy, but have made time to research and correct …
JULY 2021 Steve Gosson Praise Report
RJ Crosby is the Branch Manager of Benchmark’s retail locations in Scottsdale and Las Vegas, as well as Operations for the Colorado Springs Branches. “Over 12 years, I took a couple hard looks in regards to joining Benchmark but the timing was never right,” said Crosby. “Then, finally, the timing was right and I made the …